add support FAQ

FAQ.md

@@ -1,3 +1,80 @@
+### **How do I get games?**
+_You are legally required to dump your games from your Nintendo Switch. To do so, please follow our in-depth [Quickstart Guide](https://yuzu-emu.org/help/quickstart/)_
+
+### **yuzu starts with the error "Missing Derivation Components"**
+_Please follow our [Quickstart Guide](https://yuzu-emu.org/help/quickstart/) to dump your keys and system files from your Nintendo Switch._
+
+### **yuzu starts with the error “VCRUNTIME140_1.dll was not found”**
+_Please download and install the following dependencies:_
+
+_https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads_
+
+_Install the x64 version._
+
+### **yuzu starts with the error "Unable to start application: Os { code: 2, kind: NotFound, message: “The system cannot find the file specified.” }"**
+
+_This problem is usually caused by a false positive of your virus scanner, most recently avast and awg._
+
+_You can confirm it is a false positive with an online scanner such as VirusTotal if you wish._
+
+_To fix this you'll need to either disable or uninstall your virus scanner. Make sure to reboot if you choose to uninstall it._
+
+_Afterwards follow the instructions below for `yuzu won't update anymore` to delete any residual files of the failed installation._
+
+### **yuzu won't update anymore / starts with a platform error**
+* _Close all instances of yuzu or the installer/maintenance tool you may have running._
+* _Open `%localappdata%` in your file browser._
+* _Select the `yuzu` folder and delete it._
+* _Run the installer again._
+
+### **How do I use mods?**
+_For a list of useful mods for your favorite games, check our database with [Switch Mods](https://yuzu-emu.org/wiki/switch-mods/)_
+
+_To add mods to a specific game, simply right click the game in yuzu's games list, select `Open Mod Data Location` and structure your mod files similar to this example:_
+
+_`Mod directory/mod name/romfs`_
+_or_
+_`Mod directory/mod name/exefs`_
+
+_The mods provided on our [Switch Mods](https://yuzu-emu.org/wiki/switch-mods/) page are already structured accordingly and only need to be extracted into the mod directory folder as is._
+
+_Once added to the correct mod directory, simply right click the game again, select properties and activate the installed mod. The same process can be followed in reverse for de-activating mods_
+
+### **How do I uninstall game updates or DLC?**
+_Due to current file system limitations, there is no easy way to uninstall a specific update/DLC._
+
+_It is usually easiest to just delete everything and then reinstall any updates and DLC that you need._
+
+_Installed updates/DLC are found in `%appdata%\yuzu\nand\user\Contents\registered\`._
+
+_To remove them, you will need to delete this `registered` folder._
+
+_Remember to reinstall any updates or DLC you need._
+
+_Afterwards, go to `Settings > System > Filesystem tab` and click on `Reset Metadata Cache` on bottom. This will refresh the gameslist addons column._
+
+### **How do I set up my controls?**
+_Set controls to `Custom`, then click on `Configure`._
+
+_**For all games other than Pokemon Let's Go set the controls like this:**_
+
+![](https://cdn.discordapp.com/attachments/400106910231035904/690188034087714847/pro.png)
+
+* _Map your controls by clicking on `Configure` next to `Pro Controller`._
+* _Make sure to map your analog sticks by clicking on the `Set analog Stick` button if you are using a controller._
+* _Restart yuzu after you are done for the new settings to take effect_
+
+_**For Pokemon Let's Go set your controls like this:**_
+
+![](https://cdn.discordapp.com/attachments/400106910231035904/689931041720238097/PLG.png)
+
+* _Map your controls by clicking on `Configure` next to the `Joycons Docked` checkbox._
+* _Make sure `Player 1` is set to `None` as depicted in the screenshot._
+* _Make sure to map your analog sticks by clicking on the `Set analog Stick` button if you are using a controller._
+* _Restart yuzu after you are done for the new settings to take effect_
+
+---
+
 ### **What is yuzu?**
 _yuzu is an experimental open-source emulator for the Nintendo Switch from the creators of Citra._
 _It is written in C++ with portability in mind, with builds actively maintained for Windows, Linux and macOS. The emulator currently can play various commercial titles and homebrew applications with varying degrees of success._