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Updated FAQ (markdown)

Hexagon12 2020-04-07 16:33:58 +03:00
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FAQ.md

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### **How do I get games?**
_You are legally required to dump your games from your Nintendo Switch. To do so, please follow our in-depth [Quickstart Guide](https://yuzu-emu.org/help/quickstart/)_
_You are legally required to dump your games from your Nintendo Switch. To do so, please follow our in-depth [Quickstart Guide](https://yuzu-emu.org/help/quickstart/)._
### **yuzu starts with the error "Missing Derivation Components"**
_Please follow our [Quickstart Guide](https://yuzu-emu.org/help/quickstart/) to dump your keys and system files from your Nintendo Switch._
### **yuzu starts with the error “VCRUNTIME140_1.dll was not found”**
_Please download and install the following dependencies:_
_Please download and install the following dependency:_
_https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads_
_Install the x64 version._
_Go to Visual Studio 2015, 2017 and 2019, and select the link next to x64._
### **yuzu starts with the error "Unable to start application: Os { code: 2, kind: NotFound, message: “The system cannot find the file specified.” }"**
_This problem is usually caused by a false positive of your virus scanner, most recently avast and awg._
_This problem is usually caused by a false positive of your antivirus software, most commonly by Avast and AVG. These applications will often incorrectly detect yuzu as malicious software and delete the executable as a result._
_You can confirm it is a false positive with an online scanner such as VirusTotal if you wish._
_You can confirm it is a false positive with an online scanner, such as [VirusTotal](https://www.virustotal.com) if you wish._
_To fix this you'll need to either disable or uninstall your virus scanner. Make sure to reboot if you choose to uninstall it._
_To fix this, you'll need to either disable or uninstall your antivirus software. Make sure to reboot if you choose to uninstall it._
_Afterwards follow the instructions below for `yuzu won't update anymore` to delete any residual files of the failed installation._
_Afterwards, follow the instructions below for `yuzu will not update further or starts with a Qt platform error` to delete any residual files of the failed installation._
### **yuzu won't update anymore / starts with a platform error**
* _Close all instances of yuzu or the installer/maintenance tool you may have running._
* _Open `%localappdata%` in your file browser._
* _Select the `yuzu` folder and delete it._
* _Run the installer again._
### **yuzu will not update further or starts with a Qt platform error**
* _Close all instances of yuzu and any installer processes you may have running._
* _Press Win+R, in the opened window type `%localappdata%` and press Enter._
* _Select the `yuzu` folder and delete it. If it is being used by another process, please double check that you do not have any yuzu related applications running._
* _Launch the installer and install yuzu again._
### **How do I use mods?**
_For a list of useful mods for your favorite games, check our database with [Switch Mods](https://yuzu-emu.org/wiki/switch-mods/)_